Terms of Service

Last Updated: 11-09-2024 14:41

Welcome to beestreamed.com, the live streaming platform provided by Beestreamed ApS. By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions of use. If you do not agree with these terms, please do not use beestreamed.com.

1. Acceptance of Terms

By accessing and using beestreamed.com, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Beestreamed reserves the right to modify, amend, or update these terms at any time without notice. Continued use of the platform after such changes constitutes acceptance of the modified terms.

2. User Interaction and Content

a. User Responsibility: Users are solely responsible for their interactions and content shared on beestreamed.com. Beestreamed does not endorse, control, or guarantee the accuracy, quality, or integrity of user-generated content.

b. Community Guidelines: Users must adhere to beestreamed.com's community guidelines. Beestreamed reserves the right to remove any content or terminate accounts that violate these guidelines.

Community Guidelines: The following content is strictly prohibited on beestreamed.com:

• Hate speech or any content that promotes violence, harassment, or discrimination based on race, ethnicity, nationality, gender, gender identity, sexual orientation, religion, or disability.
• Threats, intimidation, or encouragement of physical harm or violence against individuals or groups.
• Promotion of illegal activities or violations of any local, national, or international laws.
• Misleading or deceptive content, including impersonation of other individuals or entities.

Beestreamed reserves the right to review any content and take action against accounts that violate these guidelines. Users are encouraged to report violations, and the platform will investigate such reports promptly. Reports can be sent to our contact email info@beestreamed.com.

3. Data Collection and Privacy

a. Encrypted IP Addresses: Beestreamed may collect, store, and process truncated and hashed IP addresses for security purposes, system administration, and to analyze trends. This data is collected in compliance with GDPR and is used to protect the integrity and security of beestreamed.com.

b. Information Submitted: Beestreamed may collect and store information submitted anywhere on beestreamed.com, including but not limited to user profiles, chat messages, and comments. This information is used to enhance user experience, improve services, and ensure compliance with our community guidelines.

c. Cookies: Beestreamed may use cookies to store information that contains references to choices made on the website. Accepting cookies is required to use the site. By using beestreamed.com, you consent to the use of cookies in accordance with our Cookie Policy.

d. GDPR Compliance: Beestreamed is committed to protecting user privacy and complies with the General Data Protection Regulation (GDPR). Users can refer to our Privacy Policy and Cookie Policy for detailed information on how we handle personal data and cookies.

4. Intellectual Property

a. Ownership: All content, trademarks, logos, and intellectual property on beestreamed.com are the property of Beestreamed or its licensors. Users may not use, reproduce, distribute, or display any content without explicit permission.

5. Termination and Suspension

Beestreamed reserves the right to suspend or terminate user accounts, restrict access, or take any necessary action if users violate these terms and conditions, community guidelines, or applicable laws.

6. Disclaimer of Warranties

Beestreamed provides beestreamed.com on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the platform's availability, reliability, or functionality.

7. Limitation of Liability

Beestreamed shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use beestreamed.com.

8. Governing Law

These terms and conditions are governed by the laws of Denmark and the EU. Users agree to submit to the exclusive jurisdiction of the courts in Denmark and the EU for any dispute arising out of or related to these terms.

9. Payment, Taxes and Refunds

a. VAT Charges: All payments made on beestreamed.com are subject to Danish VAT at the rate of 25%. Users are responsible for ensuring compliance with any additional tax obligations in their own country. Beestreamed will not be responsible for managing taxes outside of Denmark.

b. Subscription and Pay-As-You-Go Model: Payments on beestreamed.com are made on a subscription basis, calculated according to the amount of usage accumulated by the user. Beestreamed operates under a pay-as-you-go model, meaning there are no fixed prices. Users will be charged based on their usage of the platform’s services. Removing a credit card will deactivate the entire organization until a new credit card has been added.

c. Failure of Payment: In the event of a payment failure, users will have up to 31 days to pay the owed amount. If the amount remains unpaid after 31 days, the account will be permanently terminated, and Beestreamed may blacklist the user from creating new organizations.

d. Credit Card Authorization: By adding a credit card to their account, users agree to have their card automatically charged according to their usage every month. Beestreamed will provide an itemized summary of usage and charges on a monthly basis. Unless canceled by the user, all subscriptions will automatically renew on a monthly basis. Users may cancel their subscription at any time by navigating to the payment settings in their organization. Cancellation will take effect in the next billing cycle.

e. Refunds: Users can request refunds if there is an error in their invoice, such as usage being calculated inaccurately. To be eligible for a refund, the user must provide the following to our contact email:

• Invoice reference
• Bank statement for the particular transaction
• Detailed description of the specific part of the invoice suspected to be inaccurate and the reason why

With this information provided, we aim to respond within 31 days with a verdict on whether or not we detect any inaccurate calculations, however some verdicts can require longer process time. In any case, we will always refer to reports accessible under the usage page. In general, any refund request that does not involve an extraordinary error caused by a clear malfunction will be rejected. Our systems are automated, and usage of individual resources is reported by our external streaming provider, MUX Inc.

10. Prohibited Content Policy

The following types of content are strictly prohibited on Beestreamed, and any attempt to stream or share such content will result in the removal of the content and possible termination of the user’s account:

• Content that includes pornography or sexual activities
• Content that promotes or involves illegal activities, including but not limited to drug use, human trafficking, or violence
• Content that promotes terrorism, hate speech, or extremist ideologies
• Content that violates intellectual property rights, such as streaming copyrighted material without proper authorization
• Content that involves child exploitation, abuse, or any form of violence against minors
• Content that depicts or encourages self-harm, suicide, or any form of harm to individuals or animals
• Content that is false or misleading, including content that constitutes impersonation or defamation

Beestreamed reserves the right to remove any content that violates these rules and will take appropriate action, including reporting violations to authorities if necessary.

11. Content Moderation

Beestreamed reserves the right to review any user’s streamed or uploaded content at any time to ensure compliance with our Terms of Service, and may take appropriate action if any violations are found. Beestreamed follows the same terms regarding content moderation as our streaming provider MUX Inc., in addition to our own terms.

We also allow users to report any content that violates our terms of service. Upon receiving a report, we will investigate and take action accordingly. Reports can be sent to our contact emal info@beestreamed.com.

Complaints

Complaints about our products can be sent to the following:

For Danish citizens
Konkurrence- og Forbrugerstyrelsen
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk

For EU citizens outside of Denmark
EU Commission's online complaint platform
ec.europa.eu/consumers/odr

Contact Information:

For any questions or concerns about these terms and conditions, please contact us at info@beestreamed.com.

Thank you for using beestreamed.com!

Beestreamed ApS
Aldersrogade 6C, 3 sal
2100 Copenhagen
Denmark

Business registration number: DK44763893